Terms of Service
These terms apply to your use of askzenna.com and app.askzenna.com, including the AI Footprint Scan (the “service”), operated by AskZenna, based in New Jersey, USA (“we”). By using the service you agree to them. If you do not agree, do not use the service.
What the service does
The service asks AI systems (such as ChatGPT) a set of questions about a type of business in a location and reports what those systems answered at that moment: which businesses they named, how often, and which websites they cited.
What the reports are, and are not
- A report is a snapshot of answers observed during one scan. AI answers change over time and can differ between users, accounts, locations and sessions, so a later or manual check may give different results.
- Reports describe what was observed. They do not establish why an AI system answered the way it did, and any suggested next steps are things you may choose to test, not instructions with a guaranteed outcome.
- We do not guarantee any ranking, mention, recommendation, traffic, leads or revenue, and we do not control the AI systems we query.
- Results depend on the information you enter. A wrong or vague business type, location or website can produce a misleading report.
- Reports are provided for information only and are not legal, financial or professional advice.
Free scans and limits
The free scan checks ChatGPT only. We limit free scans (for example, by IP address, per business and per day) to keep the service available. We may change or suspend limits or the free scan at any time.
Founder packs
Founder packs are one-time purchases of scan credits; one credit is one scan across all supported AI systems. Credits do not expire and are not a subscription. Payment is not open yet: choosing a pack today only records a reservation and does not charge you or create any obligation to buy. When purchasing opens, the price and terms shown at checkout apply, together with our Refund Policy.
Acceptable use
You agree not to:
- use bots, scripts, multiple IP addresses or other ways to get around scan limits;
- overload, attack, reverse engineer or scrape the service;
- enter unlawful, abusive or other people’s personal information;
- present a report as something it is not, for example as a guarantee or as a statement by an AI provider.
We may block or remove access for anyone who breaks these rules.
Your content and our content
You keep any rights you have in the information you enter, and you give us permission to use it to run the service and improve scan accuracy. You may share and use the reports you receive for your business. The service itself, its design, software and branding belong to AskZenna. Business and product names shown in reports belong to their owners and appear only because an AI system named them.
Third-party services
The service relies on AI and data providers (OpenAI, Google, Perplexity, Anthropic, DataForSEO and others). Their availability, accuracy and answers are outside our control, and they may change or stop at any time.
Disclaimer
THE SERVICE AND ALL REPORTS ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ACCURACY, COMPLETENESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, TO THE EXTENT THE LAW ALLOWS.
Limitation of liability
TO THE EXTENT THE LAW ALLOWS, ASKZENNA WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR BUSINESS, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR US$50 IF YOU PAID NOTHING. Some jurisdictions do not allow these limits, so they may not apply to you.
Indemnity
You agree to cover AskZenna’s reasonable costs from claims caused by your misuse of the service or your breach of these terms.
Governing law
These terms are governed by the laws of the State of New Jersey, USA, without regard to conflict-of-law rules. Disputes will be handled in the state or federal courts located in New Jersey, unless the law where you live requires otherwise.
Changes and termination
We may update these terms; the new version applies from the effective date shown below. We may change, suspend or end the service. You may stop using it at any time.
Contact
Effective November 13, 2026. Questions: askzennaai@gmail.com